Help & Documentation

Everything you might want to know before you use this tool to fix your WordPress website — what it does, what it will never do, and exactly how your data and passwords are protected.

The short version: The tool connects over FTP, FTPS, or SFTP, diagnoses common WordPress failures, and offers applicable repairs. Selected files are processed transiently and are not retained by the service.

Start here

How it works

A plain-English walkthrough of every step, from scan to fix.

Getting started

What you need (your token + FTP details) and how to find it.

Is it safe?

Straight answers about safety, with no jargon.

What it fixes

The problems this tool can solve — and the ones it can’t.

Trust & transparency

What it will never do

An explicit list of things this tool does not touch.

Your data & privacy

What we access, what we don’t keep, and why.

Security details

For the technically curious: encryption, sessions, backups.

FAQ

Quick answers to the most common questions.

The fine print

Terms of use

The agreement you accept when using the tool.

Guarantee & refunds

What happens if it can’t fix your site.